Pelcro incident

Slowness in customer and membership search

Ongoing since 02:53 PM UTC, affecting section-154273 (Platform).

investigating Oct 26, 2026, 02:53 PM UTC

We are currently experiencing degraded performance affecting customer and membership searches in the Pelcro admin. As a result, those searches may be slower than usual or fail to return results. Our team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide further updates as more information becomes available.

Started
Oct 26, 2026, 02:53 PM UTC
Resolved
Ongoing
Duration
● 1h 14m
Detected by Pingoru
Oct 26, 2026, 02:53 PM UTC

Affected components

section-154273 (Platform)

Update timeline

  1. investigating Oct 26, 2026, 02:53 PM UTC

    We are currently experiencing degraded performance affecting customer and membership searches in the Pelcro admin. As a result, those searches may be slower than usual or fail to return results. Our team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide further updates as more information becomes available.

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