Pegasystems incident

Intermittent issues with downloading logs in MPC

Minor Resolved View vendor source →

Pegasystems experienced a minor incident on September 18, 2024 affecting My Pega Cloud, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2024, 04:35 PM UTC
Resolved
Sep 18, 2024, 05:47 PM UTC
Duration
1h 11m
Detected by Pingoru
Sep 18, 2024, 04:35 PM UTC

Affected components

My Pega Cloud

Update timeline

  1. investigating Sep 18, 2024, 04:35 PM UTC

    We are currently experiencing intermittent issues with downloading logs in the My Pega Cloud portal. We apologize for the inconvenience. Updates will be provided here when available.

  2. identified Sep 18, 2024, 05:22 PM UTC

    We have identified the issue affecting the downloading of logs via My PEGA Cloud Portal. We apologize for the inconvenience. Updates will be provided here when available”.

  3. resolved Sep 18, 2024, 05:47 PM UTC

    This incident has been resolved. We apologize for the inconvenience.