Pegasystems experienced a notice incident on July 27, 2026 affecting AWS: USA - Northern Virginia, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 27, 2026, 12:32 PM UTC
We have identified the issue affecting API failures in US east1 / Northern Virginia intermittently and are actively working to restore service. We apologize for the inconvenience. Updates will be provided here when available.
- identified Jul 27, 2026, 01:04 PM UTC
We have identified the issue affecting intermittent API failures that may result in latency or failures during restarts or launching new instances in the Northern Virginia region. We are actively working to restore service. We apologize for the inconvenience. Updates will be provided here when available.
- resolved Jul 27, 2026, 01:38 PM UTC
Our teams have identified and resolved an issue affecting API connections in the US East 1/Northern Virginia region. API services are now stable and available for all users.