Pegasystems incident

Intermittent connectivity issues with Pega Cloud File storage

Minor Resolved View vendor source →

Pegasystems experienced a minor incident on October 7, 2024 affecting AWS: USA - Ohio, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2024, 07:27 PM UTC
Resolved
Oct 07, 2024, 07:52 PM UTC
Duration
25m
Detected by Pingoru
Oct 07, 2024, 07:27 PM UTC

Affected components

AWS: USA - Ohio

Update timeline

  1. investigating Oct 10, 2024, 04:09 PM UTC

    We are currently experiencing intermittent connectivity issues with Pega Cloud File storage in North America (Ohio). We apologize for the inconvenience. Updates will be provided here when available.

  2. identified Oct 10, 2024, 04:11 PM UTC

    We have identified the issue affecting Pega Cloud File storage and are working to stabilize services. We apologize for the inconvenience. Updates will be provided here when available.

  3. resolved Oct 10, 2024, 04:12 PM UTC

    Our teams have identified and resolved an issue affecting Pega Cloud File storage in North America (Ohio). Pega Cloud File storage is now stable and available for all users.