Pegasystems incident

Search and Reporting Services is down in Europe (London) Region

Minor Resolved View vendor source →

Pegasystems experienced a minor incident on October 17, 2024 affecting AWS: United Kingdom - London, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2024, 02:37 PM UTC
Resolved
Oct 17, 2024, 03:27 PM UTC
Duration
50m
Detected by Pingoru
Oct 17, 2024, 02:37 PM UTC

Affected components

AWS: United Kingdom - London

Update timeline

  1. investigating Oct 17, 2024, 02:37 PM UTC

    We are currently experiencing an outage with SRS that may affect multiple clients. The impact on your experience may vary based on your platform or application. We apologize for any inconvenience and appreciate your patience while we work to resolve the issue

  2. identified Oct 17, 2024, 02:53 PM UTC

    We have identified the issue affecting SRS intermittently and are actively working to restore service. We apologize for the inconvenience. Updates will be provided here when available.

  3. resolved Oct 17, 2024, 03:27 PM UTC

    Our teams have identified and resolved an issue affecting SRS in the Europe (London) Region. SRS is now stable and available for all users.