Pegasystems incident

Data Migration Pipeline between Production to Simulation is currently unavailable

Minor Resolved View vendor source →

Pegasystems experienced a minor incident on November 25, 2024, lasting 4h 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2024, 04:43 AM UTC
Resolved
Nov 25, 2024, 09:23 AM UTC
Duration
4h 39m
Detected by Pingoru
Nov 25, 2024, 04:43 AM UTC

Update timeline

  1. investigating Nov 25, 2024, 04:43 AM UTC

    We are currently experiencing issue with data migration pipeline from Production to Simulation that may affect multiple clients on cloud 3. The impact on your experience may vary based on your platform or application. We apologize for any inconvenience and appreciate your patience while we work to resolve the issue.

  2. identified Nov 25, 2024, 05:57 AM UTC

    We have identified the issue affecting data migration pipeline from Production to Simulation on Cloud 3 and are actively working to restore service. We apologize for the inconvenience. Updates will be provided here when available.

  3. identified Nov 25, 2024, 07:42 AM UTC

    We have identified the issue affecting the data migration pipeline from Production to Simulation on Cloud 3 and have found a solution. We are actively working to implement the fix. We apologize for any inconvenience caused and will provide updates here as they become available.

  4. resolved Nov 25, 2024, 09:23 AM UTC

    Our teams have identified and resolved an issue affecting data migration pipeline. The data migration pipeline service is now stable and available for all users.