Pegasystems experienced a critical incident on November 27, 2024 affecting AWS: USA - Northern Virginia, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
AWS: USA - Northern Virginia
Update timeline
- investigating Nov 27, 2024, 06:05 AM UTC
We are currently experiencing issues with my.pega.com which is currently inaccessible. We apologize for the inconvenience. Updates will be provided here when available.
- identified Nov 27, 2024, 06:50 AM UTC
We have identified the issue affecting my.pega.com and are actively working to restore service. We apologize for the inconvenience. Updates will be provided here when available.
- resolved Nov 27, 2024, 06:56 AM UTC
Our teams have identified and resolved an issue affecting my.pega.com. my.pega.com is now stable and available for all users.