Pegasystems experienced a minor incident on January 16, 2025 affecting AWS: USA - Ohio, lasting 2h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 16, 2025, 10:18 AM UTC
We are currently experiencing an outage with Trial Manager in US East (Ohio) that may affect multiple clients. The impact on your experience may vary based on your platform or application. We apologize for any inconvenience and appreciate your patience while we work to resolve the issue
- identified Jan 16, 2025, 11:20 AM UTC
We have identified the issue affecting Trial Manager in US East (Ohio) and are actively working to restore service. We apologize for the inconvenience. Updates will be provided here when available.
- monitoring Jan 16, 2025, 12:18 PM UTC
We have applied a fix for the issue affecting Trial Manager in the US East (Ohio) region and are currently monitoring the situation. Services are intermittently available at this time. We apologize for the inconvenience and will provide updates here as they become available.
- resolved Jan 16, 2025, 01:16 PM UTC
Our teams have identified and resolved an issue affecting Trial Manager. Trial Manager is now stable and available for all users.