Pegasystems experienced a critical incident on January 23, 2025 affecting My Pega Cloud, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
My Pega Cloud
Update timeline
- investigating Jan 23, 2025, 06:11 AM UTC
We are currently experiencing an outage with MyPegaCloud that may affect multiple clients. The impact on your experience may vary based on your platform or application. We apologize for any inconvenience and appreciate your patience while we work to resolve the issue. If you have a business-critical issue that requires immediate support, please raise an incident with us at msp.pega.com.
- resolved Jan 23, 2025, 06:47 AM UTC
Our teams have identified and resolved an issue affecting MyPegaCloud. MyPegaCloud is now stable and available for all users.