Pegasystems incident

Search and Reporting Service is intermittently unavailable

Minor Resolved View vendor source →

Pegasystems experienced a minor incident on April 10, 2025 affecting AWS: Australia - Sydney, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2025, 08:03 AM UTC
Resolved
Apr 10, 2025, 09:04 AM UTC
Duration
1h
Detected by Pingoru
Apr 10, 2025, 08:03 AM UTC

Affected components

AWS: Australia - Sydney

Update timeline

  1. investigating Apr 10, 2025, 08:03 AM UTC

    We are currently experiencing an intermittent issue with Search and Reporting Service in Asia Pacific (Sydney) that may affect multiple clients. The impact on your experience may vary based on your platform or application. We apologize for any inconvenience and appreciate your patience while we work to resolve the issue.

  2. resolved Apr 10, 2025, 09:04 AM UTC

    Our teams have identified and resolved an issue affecting Search and Reporting Service in the Asia Pacific (Sydney). Search and Reporting Service is now stable and available for all users.