Pegasystems incident

Pega GenAI Blueprint is intermittently unavailable

Pegasystems experienced a minor incident on May 8, 2025 affecting Pega GenAI Blueprint, lasting 58m. The incident has been resolved; the full update timeline is below.

Started: May 08, 2025, 07:18 AM UTC
Resolved: May 08, 2025, 08:17 AM UTC
Duration: 58m
Detected by Pingoru: May 08, 2025, 07:18 AM UTC

Affected components

Pega GenAI Blueprint

Update timeline

investigating May 08, 2025, 07:18 AM UTC

We are currently experiencing an intermittent issue with Pega GenAI Blueprint that may affect multiple clients. The impact on your experience may vary based on your platform or application. We apologize for any inconvenience and appreciate your patience while we work to resolve the issue.
resolved May 08, 2025, 08:17 AM UTC

Our teams have identified and resolved an issue affecting Pega GenAI Blueprint. Pega GenAI Blueprint is now stable and available for all users.