Pegasystems incident

GenAI GCP VertexAI Models - Google Cloud Outage

Pegasystems experienced a notice incident on June 12, 2025 affecting GCP: USA-Northern Virginia and GCP: USA-Northern Virginia and 1 more component, lasting 8h 56m. The incident has been resolved; the full update timeline is below.

Started: Jun 12, 2025, 08:11 PM UTC
Resolved: Jun 13, 2025, 05:08 AM UTC
Duration: 8h 56m
Detected by Pingoru: Jun 12, 2025, 08:11 PM UTC

Affected components

GCP: USA-Northern VirginiaGCP: USA-Northern VirginiaGCP: Germany - FrankfurtGCP: United Kingdom-LondonGCP: USA-OregonGCP: Belgium - St. GhislainGCP: Canada-MontrealGCP: United Kingdom-LondonGCP: Brazil – Sao PaoloGCP: Germany - Frankfurt

Update timeline

identified Jun 12, 2025, 08:11 PM UTC

Earlier today at approximately 2:00 PM ET, Google advised they experienced a Global outage. All regions except for US-Central have recovered as of 2:41 PM ET. Currently no PEGA services are impacted, however, if you experience any issues related to your PEGA service residing on GCP, please open a ticket through the PEGA.com portal.
resolved Jun 13, 2025, 05:08 AM UTC

The issue is now resolved.