Pegasystems experienced a minor incident on December 3, 2025 affecting Pega GenAI Blueprint and My Pega Cloud and 1 more component, lasting 2h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 03, 2025, 02:21 PM UTC
We are currently experiencing an intermittent issue with logins to various Pega websites due to a vendor service disruption. We apologize for any inconvenience and appreciate your patience while we work with the vendor to resolve the issue.
- investigating Dec 03, 2025, 03:12 PM UTC
We continue to experience intermittent issues with logins to various Pega websites due to a vendor service disruption. We apologize for any inconvenience and appreciate your patience while we work with the vendor to resolve the issue.
- monitoring Dec 03, 2025, 04:32 PM UTC
All Pega website should now be accessible. The vendor is seeing recovery following successful mitigation efforts, and continue to closely monitor system stability.
- resolved Dec 03, 2025, 05:11 PM UTC
The vendor has confirmed successful resolution, website login issues resolved.