Pegasystems incident

PEGA Blueprint Access is Available but Gen AI features are not available in all regions except the United States and Singapore.

Notice Resolved View vendor source →

Pegasystems experienced a notice incident on February 11, 2026 affecting Pega GenAI Blueprint, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2026, 03:27 PM UTC
Resolved
Feb 11, 2026, 05:20 PM UTC
Duration
1h 53m
Detected by Pingoru
Feb 11, 2026, 03:27 PM UTC

Affected components

Pega GenAI Blueprint

Update timeline

  1. investigating Feb 11, 2026, 03:27 PM UTC

    We are currently experiencing an issue with PEGA Blueprint GenAI is not available for users in all regions except for the United States and Singapore. We apologize for any inconvenience and appreciate your patience while we work to resolve the issue.

  2. identified Feb 11, 2026, 04:26 PM UTC

    We have identified the issue affecting the PEGA Blueprint GenAI issue in the EU, UK, JP, and AUS regions and are actively working to restore service. We apologize for the inconvenience. Updates will be provided here when available.

  3. resolved Feb 11, 2026, 05:20 PM UTC

    Our teams have identified and resolved an issue affecting PEGA Blueprint GenAI in the AUS, EU, Japan, and UK regions. Blueprint is now stable and available for all users.