Pearl Organisation incident

URL Redirection Issues in Emails

Resolved after 1 day 2 hours, affecting Email Servers, on September 17, 2021.

monitoring Sep 17, 2021, 10:34 AM UTC

Issue is resolved but still we're monitoring and ensuring the same.

Started
Sep 17, 2021, 04:32 AM UTC
Resolved
Sep 18, 2021, 07:04 AM UTC
Duration
1d 2h
Detected by Pingoru
Sep 17, 2021, 04:32 AM UTC

Affected components

Email Servers

Update timeline

  1. investigating Sep 17, 2021, 04:32 AM UTC

    URL parameter and its setups at different different IPs and locations.

  2. identified Sep 17, 2021, 04:33 AM UTC

    Redirection issues are occurring globally due to _se URL parameter setups.

  3. monitoring Sep 17, 2021, 10:34 AM UTC

    Issue is resolved but still we're monitoring and ensuring the same.

  4. resolved Sep 18, 2021, 07:04 AM UTC

    Issue has been resolved.

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