Resolved after 1 day 6 hours, affecting Host Servers (Asia), on September 17, 2021.
Server issue has been resolved, all hosting accounts have been reactivated now and we are in process of monitoring.
Affected components
Host Servers (Asia)
Update timeline
- investigating Sep 18, 2021, 07:11 AM UTC
3rd party based issue is occurring within our hostings due to which many client's applications/ web-applications are not running.
- identified Sep 18, 2021, 07:12 AM UTC
Issue has been identified (3rd party issue found)
- monitoring Sep 18, 2021, 04:24 PM UTC
Server issue has been resolved, all hosting accounts have been reactivated now and we are in process of monitoring.
- resolved Sep 18, 2021, 04:26 PM UTC
This incident has been resolved.
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