Pearl Organisation incident

Email Issues

Resolved after 3 days 6 hours, affecting Email Servers, on January 7, 2022.

monitoring Jan 10, 2022, 11:56 AM UTC

We are continuing to monitor for any further issues.

Started
Jan 07, 2022, 10:30 PM UTC
Resolved
Jan 11, 2022, 05:02 AM UTC
Duration
3d 6h
Detected by Pingoru
Jan 07, 2022, 10:30 PM UTC

Affected components

Email Servers

Update timeline

  1. investigating Jan 10, 2022, 07:24 AM UTC

    We are currently investigating this issue.

  2. identified Jan 10, 2022, 07:42 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 10, 2022, 10:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 10, 2022, 11:56 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 11, 2022, 05:02 AM UTC

    This incident has been resolved.

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