Pearl Organisation incident

Pearl Client Workspace IOS App outage

Resolved after 12 days, affecting Pearl Client Workspace (ios App), on May 4, 2022.

monitoring May 16, 2022, 05:13 AM UTC

A fix has been implemented and we are monitoring the results.

Started
May 04, 2022, 05:06 AM UTC
Resolved
May 16, 2022, 05:43 AM UTC
Duration
12d
Detected by Pingoru
May 04, 2022, 05:06 AM UTC

Affected components

Pearl Client Workspace (ios App)

Update timeline

  1. investigating May 04, 2022, 05:06 AM UTC

    We are currently investigating this issue.

  2. identified May 04, 2022, 01:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 16, 2022, 05:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 16, 2022, 05:43 AM UTC

    This incident has been resolved.

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