Resolved after 13 days 23 hours, affecting Think With PEARL (Web) and Think With PEARL (ios App) and 1 more, on May 16, 2022.
We are continuing to monitor for any further issues.
Affected components
Think With PEARL (Web)Think With PEARL (ios App)Think With PEARL (Android App)
Update timeline
- investigating May 16, 2022, 05:45 AM UTC
We are currently investigating this issue.
- identified May 16, 2022, 05:46 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 18, 2022, 09:06 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 18, 2022, 09:06 AM UTC
We are continuing to monitor for any further issues.
- resolved May 30, 2022, 05:04 AM UTC
This incident has been resolved.
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