Pearl Organisation incident

Pearl Client Workspace IOS App outage

Resolved after 27 days 22 hours, affecting Pearl Client Workspace (ios App), on May 18, 2022.

monitoring May 30, 2022, 05:06 AM UTC

New client's IOS app downloads are yet to be activated.

Started
May 18, 2022, 09:07 AM UTC
Resolved
Jun 15, 2022, 07:59 AM UTC
Duration
27d 22h
Detected by Pingoru
May 18, 2022, 09:07 AM UTC

Affected components

Pearl Client Workspace (ios App)

Update timeline

  1. investigating May 18, 2022, 09:07 AM UTC

    We are currently investigating this issue.

  2. identified May 18, 2022, 09:09 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 30, 2022, 05:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 30, 2022, 05:06 AM UTC

    New client's IOS app downloads are yet to be activated.

  5. resolved Jun 15, 2022, 07:59 AM UTC

    This incident has been resolved.

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