Pearl Organisation incident

Pearl Client Workspace || Downtime

Resolved after 2 days 5 hours, affecting Pearl Client Workspace (Web) and Pearl Client Workspace (ios App) and 1 more, on July 23, 2022.

monitoring Jul 23, 2022, 07:56 AM UTC

We are continuing to monitor for any further issues.

Started
Jul 23, 2022, 06:45 AM UTC
Resolved
Jul 25, 2022, 12:08 PM UTC
Duration
2d 5h
Detected by Pingoru
Jul 23, 2022, 06:45 AM UTC

Affected components

Pearl Client Workspace (Web)Pearl Client Workspace (ios App)Pearl Client Workspace (Android App)PearlChat

Update timeline

  1. monitoring Jul 23, 2022, 07:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  2. monitoring Jul 23, 2022, 07:49 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Jul 23, 2022, 07:51 AM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Jul 23, 2022, 07:56 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 25, 2022, 12:08 PM UTC

    This incident has been resolved.

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