Pearl Organisation incident

Pearl Client Workspace application is not performing well on IOS devices due to SSL related issues (Issue is known & dedicated team is working on it).

Resolved after 4 hours 31 minutes, affecting Pearl Client Workspace (ios App), on October 29, 2022.

monitoring Oct 29, 2022, 12:15 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 29, 2022, 09:02 AM UTC
Resolved
Oct 29, 2022, 01:34 PM UTC
Duration
4h 31m
Detected by Pingoru
Oct 29, 2022, 09:02 AM UTC

Affected components

Pearl Client Workspace (ios App)

Update timeline

  1. identified Oct 29, 2022, 09:02 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 29, 2022, 12:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 29, 2022, 01:34 PM UTC

    This incident has been resolved.

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