Pearl Organisation incident
Servers are under reboot process to apply Kernel Updates
Critical Vendor's status page →
Resolved after 2 hours 39 minutes, affecting Pearl Client Workspace (Web) and Think With PEARL (Web) and 1 more, on April 12, 2024.
We are continuing to monitor for any further issues.
Affected components
Pearl Client Workspace (Web)Think With PEARL (Web)Global ERP SystemsPearl Client Workspace (ios App)Think With PEARL (ios App)PrsXaPearl Client Workspace (Android App)Think With PEARL (Android App)PearlChatHost Servers (Asia)
Update timeline
- identified Apr 12, 2024, 01:49 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 12, 2024, 04:27 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 12, 2024, 04:28 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 12, 2024, 04:28 PM UTC
This incident has been resolved.
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