Pearl Organisation incident

Pearl Calls API Failure

Minor Vendor's status page →

Resolved after 3 days, affecting Pearl Calls, on August 27, 2024.

monitoring Aug 30, 2024, 12:39 PM UTC

We are continuing to monitor for any further issues.

Started
Aug 27, 2024, 02:28 PM UTC
Resolved
Aug 30, 2024, 03:09 PM UTC
Duration
3d
Detected by Pingoru
Aug 27, 2024, 02:28 PM UTC

Affected components

Pearl Calls

Update timeline

  1. identified Aug 27, 2024, 02:28 PM UTC

    The issue within the Pearl Calls Systems via ERP and PCW has been identified and a fix is being implemented.

  2. monitoring Aug 30, 2024, 12:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 30, 2024, 12:39 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 30, 2024, 03:09 PM UTC

    This incident has been resolved.

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