Resolved after 2 days 22 hours, affecting Pearl Client Workspace (Web) and Global ERP Systems and 1 more, on December 27, 2024.
We are continuing to monitor for any further issues.
Affected components
Pearl Client Workspace (Web)Global ERP SystemsPearl Client Workspace (ios App)Pearl Client Workspace (Android App)Pearl Calls
Update timeline
- investigating Dec 27, 2024, 08:06 AM UTC
We are currently investigating this issue.
- investigating Dec 27, 2024, 08:10 AM UTC
We are continuing to investigate this issue.
- identified Dec 27, 2024, 08:18 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 30, 2024, 06:26 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 30, 2024, 06:26 AM UTC
We are continuing to monitor for any further issues.
- resolved Dec 30, 2024, 06:39 AM UTC
This incident has been resolved.
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