Pearl Organisation incident

Servers Upgradation Under Process

Resolved after 13 hours 1 minute, affecting Pearl Client Workspace (Web) and Pearl Client Workspace (ios App) and 1 more, on February 5, 2026.

monitoring Feb 06, 2026, 05:19 AM UTC

We are continuing to monitor for any further issues.

Started
Feb 05, 2026, 04:46 PM UTC
Resolved
Feb 06, 2026, 05:48 AM UTC
Duration
13h 1m
Detected by Pingoru
Feb 05, 2026, 04:46 PM UTC

Affected components

Pearl Client Workspace (Web)Pearl Client Workspace (ios App)Pearl Client Workspace (Android App)PearlChatPearl Calls

Update timeline

  1. identified Feb 05, 2026, 04:46 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Feb 06, 2026, 05:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 06, 2026, 05:19 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 06, 2026, 05:48 AM UTC

    This incident has been resolved.

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