Pearl Organisation incident

WhatsApp Notifications Not Receiving

Resolved after 4 hours 35 minutes, affecting Pearl Client Workspace (Web) and pearlorganisation.com and 1 more, on April 9, 2026.

monitoring Apr 09, 2026, 02:37 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 09, 2026, 10:37 AM UTC
Resolved
Apr 09, 2026, 03:12 PM UTC
Duration
4h 35m
Detected by Pingoru
Apr 09, 2026, 10:37 AM UTC

Affected components

Pearl Client Workspace (Web)pearlorganisation.comGlobal ERP SystemsPearl Client Workspace (ios App)Pearl Client Workspace (Android App)Pearl Assistant (AI)

Update timeline

  1. identified Apr 09, 2026, 10:37 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 09, 2026, 02:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 09, 2026, 03:12 PM UTC

    This incident has been resolved.

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