PDQ experienced a minor incident on July 20, 2026 affecting Device Scans and Vulnerability Management, lasting 6h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Device ScansVulnerability Management
Update timeline
- investigating Jul 20, 2026, 02:47 PM UTC
Connect scan results are currently delayed. We are investigating the issue.
- identified Jul 20, 2026, 02:57 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 20, 2026, 04:22 PM UTC
A few fixes have been made. We are evaluating how effective they were and discussing further options to accelerate resolution.
- identified Jul 20, 2026, 06:14 PM UTC
Additional scaling has been done to help return operations to normal in a timely manner. We're on the road to recovery and we should be back to normal within the next hour.
- monitoring Jul 20, 2026, 06:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 20, 2026, 09:30 PM UTC
This incident has been resolved.