PDQ incident

Connect Custom Scans are delayed about an hour

Minor Resolved View vendor source →

PDQ experienced a minor incident on October 1, 2025 affecting Device Scans, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 04:27 PM UTC
Resolved
Oct 01, 2025, 05:35 PM UTC
Duration
1h 8m
Detected by Pingoru
Oct 01, 2025, 04:27 PM UTC

Affected components

Device Scans

Update timeline

  1. investigating Oct 01, 2025, 04:27 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 01, 2025, 05:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 01, 2025, 05:35 PM UTC

    This incident has been resolved.