PayU Europe incident

System degradation

Minor Resolved View vendor source →

PayU Europe experienced a minor incident on September 4, 2025 affecting Platform availability and Cards, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2025, 10:27 AM UTC
Resolved
Sep 04, 2025, 10:36 AM UTC
Duration
8m
Detected by Pingoru
Sep 04, 2025, 10:27 AM UTC

Affected components

Platform availabilityCards

Update timeline

  1. investigating Sep 04, 2025, 10:27 AM UTC

    We are currently experiencing severe system degradation affecting core services. Users may encounter slow performance, timeouts, or limited functionality. Our engineering team is actively investigating and working to restore normal operations as quickly as possible.

  2. investigating Sep 04, 2025, 10:34 AM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 04, 2025, 10:36 AM UTC

    System is fully operational.

  4. resolved Sep 04, 2025, 10:36 AM UTC

    This incident has been resolved.