PayU Europe incident

System degradation

Major Resolved View vendor source →

PayU Europe experienced a major incident on September 8, 2025 affecting Platform availability and Cards and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2025, 12:14 PM UTC
Resolved
Sep 08, 2025, 12:28 PM UTC
Duration
13m
Detected by Pingoru
Sep 08, 2025, 12:14 PM UTC

Affected components

Platform availabilityCardsBLIK

Update timeline

  1. investigating Sep 08, 2025, 12:14 PM UTC

    We are currently experiencing severe system degradation affecting core services. Users may encounter slow performance, timeouts, or limited functionality. Our engineering team is actively investigating and working to restore normal operations as quickly as possible.

  2. resolved Sep 08, 2025, 12:28 PM UTC

    This incident has been resolved.