PayU Europe incident

Degradation at BLIK

Major Resolved View vendor source →

PayU Europe experienced a major incident on September 27, 2025 affecting BLIK, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2025, 08:54 PM UTC
Resolved
Sep 27, 2025, 09:10 PM UTC
Duration
15m
Detected by Pingoru
Sep 27, 2025, 08:54 PM UTC

Affected components

BLIK

Update timeline

  1. investigating Sep 27, 2025, 08:54 PM UTC

    On 27.09.2025 from 22:10 CEST, we have observed an issue on BLIK’s side. BLIK payments are currently degraded for PayU Europe integrations. We are monitoring the situation closely and are in contact with BLIK.

  2. resolved Sep 27, 2025, 09:10 PM UTC

    We have received information that one of the banks experienced an authorization issue with BLIK. As a result, it disabled BLIK code generation on its application side. Transaction conversion rate returned to normal levels at 22:48 CEST.