PayU Europe Outage History
PayU Europe major outage View live status →Pingoru has recorded 51 incidents for PayU Europe: 33 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 15 of 720 (2%) |
| May 2026 | 2 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 5 | 15 of 744 (2%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 148 of 720 (21%) |
| October 2026 | 0 | 0 of 573 (0%) |
Incidents, newest first
Critical September 18, 2026 Scheduled technical break of bank PKO BP 6d 3h PKO BP
Started Sep 18, 2026, 07:31 AM UTC· resolved Sep 24, 2026, 11:15 AM UTC
- investigating Sep 18, 2026, 07:31 AM UTC
We inform that a technical break is planned for 20.09.2026 r. from 00:00 to 12:30 and payments through PKO BP will not be possible in the specified time interval.
Minor July 21, 2026 degradation at BLIK 1h 6m BLIK
Started Jul 21, 2026, 04:06 PM UTC· resolved Jul 21, 2026, 05:13 PM UTC
- investigating Jul 21, 2026, 04:06 PM UTC
Since 17:45, we have been experiencing degraded performance affecting BLIK transactions. As a result, a portion of transactions is not being authorized. We are actively investigating the issue together with the BLIK team and are working to restore full service. Further updates will be provided as soon as more information becomes available.
- identified Jul 21, 2026, 04:32 PM UTC
Blik has confirmed problem on their end. Blik team is working on resolving the issue.
- resolved Jul 21, 2026, 05:13 PM UTC
The problem was solved at 1 9:03 CEST.
Critical July 20, 2026 Degradation at BLIK 25m BLIK
Started Jul 20, 2026, 10:01 PM UTC· resolved Jul 20, 2026, 10:27 PM UTC
- investigating Jul 20, 2026, 10:01 PM UTC
Since 23:30 CEST , we have been observing an issue affecting BLIK transactions. We are in contact with the BLIK team and are working with them to identify the root cause and restore normal service as soon as possible. Further updates will be provided as more information becomes available.
- investigating Jul 20, 2026, 10:12 PM UTC
BLIK has confirmed problem on their end. Their team is working on restoring the service.
- monitoring Jul 20, 2026, 10:22 PM UTC
the outage is resolved starting 00:16 CEST but we still are observing degraded performance.
- resolved Jul 20, 2026, 10:27 PM UTC
This incident has been resolved.
Critical July 19, 2026 Scheduled technical break of bank mBank 13h 40m mBank
Started Jul 19, 2026, 02:15 AM UTC· resolved Jul 19, 2026, 03:55 PM UTC
- investigating Jul 19, 2026, 02:15 AM UTC
We inform that a technical break is planned for 19.07.2026 from 04:15 AM to 08:00 AM and payments through mBank will not be possible in the specified time interval.
- resolved Jul 19, 2026, 03:55 PM UTC
This incident has been resolved.
Notice July 10, 2026 Degradation of services –
Started Jul 10, 2026, 01:00 AM UTC· resolved Jul 10, 2026, 01:00 AM UTC
- resolved Jul 10, 2026, 01:25 PM UTC
Between 15:00 and 15:14, we experienced a degradation of services. During this time, some payment methods, including Open Banking, may have experienced degraded availability, which could have impacted payment processing for a subset of transactions. The issue has been resolved, and services are operating normally.
Critical July 7, 2026 System degradation 9m Platform availability
Started Jul 07, 2026, 10:27 AM UTC· resolved Jul 07, 2026, 10:36 AM UTC
- investigating Jul 07, 2026, 10:27 AM UTC
We are currently experiencing issues affecting service availability. Our team is actively investigating the problem and working to restore full functionality as quickly as possible. We apologize for the inconvenience and will provide updates as more information becomes available.
- investigating Jul 07, 2026, 10:28 AM UTC
We are continuing to investigate this issue.
- resolved Jul 07, 2026, 10:36 AM UTC
The problem was resolved at 12:31 CEST
Notice May 14, 2026 Payment Services performance degraded 16m
Started May 14, 2026, 04:11 AM UTC· resolved May 14, 2026, 04:27 AM UTC
- resolved May 14, 2026, 04:52 AM UTC
Between 06:11 and 06:27 CEST, we experienced platform degradation that caused some transactions to fail. The issue has been resolved, and the system is now operating normally. We are continuing to monitor the platform. We apologize for any inconvenience caused.
Notice May 11, 2026 Problem with card payments 5m
Started May 11, 2026, 11:50 AM UTC· resolved May 11, 2026, 11:55 AM UTC
- resolved May 11, 2026, 12:22 PM UTC
There was an issue with card payments between 13:50 and 13:55 CEST. The situation is now stable and all services are operating normally. We apologize for the inconvenience.
Critical April 18, 2026 Komerční banka transactions are not being authorised 13h 20m Komerční banka
Started Apr 18, 2026, 08:53 PM UTC· resolved Apr 19, 2026, 10:14 AM UTC
- investigating Apr 18, 2026, 08:53 PM UTC
From 14:08 we observe outage on transaction authorisation for Komerční banka. Provider has been notified about the problem and we are closely monitoring how the situation progresses.
- investigating Apr 19, 2026, 10:13 AM UTC
We are continuing to investigate this issue.
- resolved Apr 19, 2026, 10:14 AM UTC
This incident has been resolved.
Major April 8, 2026 Problems at BLIK 6m BLIK
Started Apr 08, 2026, 09:37 PM UTC· resolved Apr 08, 2026, 09:44 PM UTC
- investigating Apr 08, 2026, 09:37 PM UTC
We are observing degradation of authorization rate on Blik payment methods. We are currently investigating the issue with provider.
- resolved Apr 08, 2026, 09:44 PM UTC
This incident has been resolved.
Minor April 2, 2026 Merchant Panel Login Disruption 36m Merchant Panel
Started Apr 02, 2026, 11:36 AM UTC· resolved Apr 02, 2026, 12:12 PM UTC
- investigating Apr 02, 2026, 11:36 AM UTC
Merchant Panel login is currently unavailable due to a DDoS attack. Our team is actively mitigating the issue and working to restore access as quickly as possible.
- monitoring Apr 02, 2026, 12:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 02, 2026, 12:12 PM UTC
This incident has been resolved.
Notice March 23, 2026 PayPo outage 5m
Started Mar 23, 2026, 10:34 AM UTC· resolved Mar 23, 2026, 10:40 AM UTC
- investigating Mar 23, 2026, 10:34 AM UTC
We regret to inform you that we are currently experiencing a service disruption affecting PayPo. Partner's technical teams are actively working to resolve the issue as quickly as possible.
- resolved Mar 23, 2026, 10:40 AM UTC
This incident has been resolved.
Notice March 4, 2026 System degradation - DDOS 16m
Started Mar 04, 2026, 09:47 PM UTC· resolved Mar 04, 2026, 10:04 PM UTC
- investigating Mar 04, 2026, 09:47 PM UTC
There is ongoing DDOS attack on PayU starting 22:00 CET. Some payment methods might be degraded. Impact is minimal.
- resolved Mar 04, 2026, 10:04 PM UTC
This incident has been resolved.
Minor March 1, 2026 PayU system performance degradation 13m Platform availability, Merchant Panel
Started Mar 01, 2026, 08:17 PM UTC· resolved Mar 01, 2026, 08:30 PM UTC
- investigating Mar 01, 2026, 08:17 PM UTC
From 20:30 CET We are experiencing DDOS attack at the moment. We are working to limit the impact. Customers might encounter: - problems with logging to merchant panel - longer authorisation times - problems with accessing API
- investigating Mar 01, 2026, 08:29 PM UTC
We are continuing to investigate this issue.
- resolved Mar 01, 2026, 08:30 PM UTC
As of 21:20 CET problems were resolved
Critical February 28, 2026 PayU system failure 55m Platform availability, Cards, BLIK
Started Feb 28, 2026, 10:47 AM UTC· resolved Feb 28, 2026, 11:42 AM UTC
- investigating Feb 28, 2026, 10:47 AM UTC
today, on 28.02.2026 from 11:29 AM/PM CEST we are facing a major technical problem. Please expect the following: customers are not able to use payment methods (provided by PayU Europe), customers are not able to check their payment status on the PayU page, you are not able to log in to the PayU Management Panel. We have immediately started working on resolving the issue, and we expect to fix the problem by HH:MM CEST. We apologize for the inconvenience.
- investigating Feb 28, 2026, 10:47 AM UTC
We are continuing to investigate this issue.
- investigating Feb 28, 2026, 10:59 AM UTC
Situation is getting back to stable state. We are observing the situation.
- investigating Feb 28, 2026, 11:01 AM UTC
The problem is not yet resolved.
- monitoring Feb 28, 2026, 11:05 AM UTC
As of 11:57 the transactions are being accepted. System is working properly right now. We are monitoring the situation
- monitoring Feb 28, 2026, 11:12 AM UTC
We are continuing to monitor for any further issues.
- monitoring Feb 28, 2026, 11:15 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 28, 2026, 11:42 AM UTC
This incident has been resolved.
Minor February 18, 2026 Problems with the Management Panel. 1d 1h Merchant Panel
Started Feb 18, 2026, 08:36 AM UTC· resolved Feb 19, 2026, 10:11 AM UTC
- investigating Feb 18, 2026, 08:36 AM UTC
Today, 18.02.2026, you may experience issues when searching for transactions in the PayU Management Panel. We are currently working to resolve the problem as quickly as possible. We apologize for the inconvenience.
- investigating Feb 18, 2026, 01:34 PM UTC
The issue is currently being resolved - the the amount of missing data in the search results is gradually decreasing.
- resolved Feb 19, 2026, 10:11 AM UTC
Service was fully restored at 22:30 (CET)
Major January 27, 2026 Payment Services Outage –
Started Jan 27, 2026, 02:30 PM UTC· resolved Jan 27, 2026, 02:30 PM UTC
- resolved Jan 27, 2026, 02:49 PM UTC
Payment Services Outage Resolved - We were experiencing an unexpected outage impacting our payment services 15:28-15:32. This might result in delayed or failed payment transactions for some users. Our engineering teams are actively investigating the root cause. The service has restore full functionality.
Critical January 15, 2026 Scheduled technical break of bank Ceska Sporitelna 15d 1h Česká spořitelna
Started Jan 15, 2026, 11:37 AM UTC· resolved Jan 30, 2026, 01:09 PM UTC
- investigating Jan 15, 2026, 11:37 AM UTC
We inform that a technical break is planned for 2026-01-16 from 00:15 to 00:45 and payments through Ceska Sporitelna will not be possible in the specified time interval.
- resolved Jan 30, 2026, 01:09 PM UTC
This incident has been resolved.
Minor December 15, 2025 delayed Delivery of Notifications 9m Notifications
Started Dec 15, 2025, 01:00 PM UTC· resolved Dec 15, 2025, 01:09 PM UTC
- investigating Dec 15, 2025, 01:00 PM UTC
We are currently experiencing delays in the delivery of notifications. We are working to restore normal delivery times.
- resolved Dec 15, 2025, 01:09 PM UTC
This incident has been resolved.
Notice November 27, 2025 Temporary Degradation in Card Payment Processing –
Started Nov 27, 2025, 12:35 PM UTC· resolved Nov 27, 2025, 12:35 PM UTC
- resolved Nov 27, 2025, 01:07 PM UTC
today 27.11.2025 CET between 13:19 and 13:22, and again between 13:30 and 13:35, there were temporary degradation in card payment processing. The service was restored after each interruption. All payments work properly now.
Minor November 15, 2025 Problem with notifications 6m Notifications
Started Nov 15, 2025, 11:01 AM UTC· resolved Nov 15, 2025, 11:07 AM UTC
- investigating Nov 15, 2025, 11:01 AM UTC
today, on 15.11.205 from 11:30 AM CET, we detected extended times for transaction status notifications. The transactions are processed correctly. We have immediately started working on resolving the issue.
- identified Nov 15, 2025, 11:05 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 15, 2025, 11:05 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 15, 2025, 11:07 AM UTC
This incident has been resolved.
Notice November 8, 2025 Problem at BLIK 12m BLIK
Started Nov 08, 2025, 12:15 AM UTC· resolved Nov 08, 2025, 12:27 AM UTC
- resolved Nov 08, 2025, 01:00 AM UTC
On 08.11.2025 between 01:15 and 01:27 AM CET we noted an outage at BLIK. The outage temporarily prevented payments via BLIK.
Critical November 3, 2025 BLIK Reduced Payment Conversion 3h 9m BLIK
Started Nov 03, 2025, 02:36 PM UTC· resolved Nov 03, 2025, 05:45 PM UTC
- identified Nov 03, 2025, 02:36 PM UTC
We are currently observing a reduced conversion rate on BLIK payment processing channel . Transactions may be affected by lower success rates. Our team is actively monitoring the situation and supporting BLIK to handle this issue. We will provide an update as soon as more information is available or the situation is resolved. We apologize for the inconvenience.
- resolved Nov 03, 2025, 05:45 PM UTC
This incident has been resolved.
Major October 17, 2025 Partial Bank Payment Gateway Outage –
Started Oct 17, 2025, 07:27 AM UTC· resolved Oct 17, 2025, 07:27 AM UTC
- resolved Oct 17, 2025, 08:10 AM UTC
Today between 9:27 and 9:53 AM (CEST), there was an issue with payments through some banking gateways. We sincerely apologize for the inconvenience caused and are currently investigating the root cause to prevent future occurrences.
Notice July 23, 2025 Authorization Notifications Delay 17m
Started Jul 23, 2025, 10:08 PM UTC· resolved Jul 23, 2025, 10:25 PM UTC
- resolved Jul 23, 2025, 10:44 PM UTC
Between 12:08 AM and 12:25 AM CEST today, merchants may have experienced delays in receiving notifications regarding authorization status. The issue has been resolved, and services are operating normally.