Paystack incident

Nigeria: Degraded Performance for Virtual Account Transactions

Minor Resolved

Paystack experienced a minor incident on August 19, 2026 affecting NIGERIA (Bank) and NIGERIA (Managed Accounts) and 1 more component, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 06:29 PM UTC
Resolved
Aug 19, 2026, 09:49 PM UTC
Duration
3h 20m
Detected by Pingoru
Aug 19, 2026, 06:29 PM UTC

Affected components

NIGERIA (Bank)NIGERIA (Managed Accounts)NIGERIA (Bank Transfer)NIGERIA (Direct Debit)

Update timeline

  1. identified Aug 19, 2026, 06:29 PM UTC

    We are currently experiencing degraded performance with Virtual Accounts. As a result, you may notice: 1. Delays in transfers to all Paystack Titan accounts. 2. Failures when trying to generate Paystack Titan accounts Our team is actively working to resolve this issue and will provide updates as soon as service is fully restored.

  2. monitoring Aug 19, 2026, 06:43 PM UTC

    The service is back up and we're monitoring to ensure stability.

  3. resolved Aug 19, 2026, 09:49 PM UTC

    This incident has been resolved.