Paystack incident

Paystack SA - Incorrect Transfer Statuses

Minor Resolved

Paystack experienced a minor incident on June 12, 2026 affecting SOUTH AFRICA (Bank), lasting 2d 16h. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 10:00 PM UTC
Resolved
Jun 15, 2026, 02:44 PM UTC
Duration
2d 16h
Detected by Pingoru
Jun 12, 2026, 10:00 PM UTC

Affected components

SOUTH AFRICA (Bank)

Update timeline

  1. identified Jun 12, 2026, 10:00 PM UTC

    We have identified an issue with incorrect Transfer Statuses effecting Paystack South Africa merchants. Transfers that have been successfully processed are returning a Failed Status and a Response Code: Not\_Found. Our team is working to resolve the problem and will correct the Transfer Statuses as part of the remediation. We request that merchants do not re-attempt transfers until the issue is resolved to avoid duplicate transfers.

  2. identified Jun 15, 2026, 11:31 AM UTC

    We are continuing to work on a fix for this incident.

  3. resolved Jun 15, 2026, 02:44 PM UTC

    The incident that was impacting the South Africa Transfer Statuses is now resolved. All Transfer Statuses have been updated to reflect the correct outcome of the transaction.