Paystack incident

Kenya: MPESA System Downtime

Major Resolved

Paystack experienced a major incident on August 31, 2026 affecting KENYA (M-PESA) and KENYA (M-PESA), lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 08:09 AM UTC
Resolved
Sep 01, 2026, 08:52 AM UTC
Duration
1d
Detected by Pingoru
Aug 31, 2026, 08:09 AM UTC

Affected components

KENYA (M-PESA)KENYA (M-PESA)

Update timeline

  1. investigating Aug 31, 2026, 08:09 AM UTC

    Our partner, MPESA, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most MPESA transactions are failing. We're currently liaising with them to fix the issues and restore the service.

  2. monitoring Aug 31, 2026, 08:40 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Sep 01, 2026, 08:52 AM UTC

    This incident has been resolved.