Paystack incident

Degraded Performance on Zenith Card Processing

Minor Resolved View vendor source →

Paystack experienced a minor incident on May 1, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 01:12 PM UTC
Resolved
May 01, 2026, 01:12 PM UTC
Duration
—
Detected by Pingoru
May 01, 2026, 01:12 PM UTC

Update timeline

  1. resolved May 01, 2026, 01:12 PM UTC

    Type: Incident Duration: 21 hours and 17 minutes Affected Components: Cards May 1, 13:12:17 GMT+0 - Investigating - We are currently seeing an increased number of failed transactions for cards issued by Zenith bank due to downtime from the bank. As a result, payments made with Zenith-issued cards may fail. Other card types and payment channels remain unaffected and are operating as usual. We are actively working with the bank to resolve this issue and will share updates as soon as more information is available. We apologize for the inconvenience and appreciate your patience. May 2, 10:29:10 GMT+0 - Resolved - This incident has been resolved.