Paystack incident

Nigeria: NIBSS Downtime affecting Outward and Inward Transfers

Minor Resolved View vendor source →

Paystack experienced a minor incident on May 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 10:17 AM UTC
Resolved
May 20, 2026, 10:17 AM UTC
Duration
—
Detected by Pingoru
May 20, 2026, 10:17 AM UTC

Update timeline

  1. resolved May 20, 2026, 10:17 AM UTC

    Type: Incident Duration: 1 hour and 33 minutes Affected Components: Bank, Managed Accounts, Bank Transfer May 20, 10:17:26 GMT+0 - Investigating - We are experiencing an increase in failures on inward **(_Pay with Transfer and Dedicated Virtual Accounts)_** and outward Transfers as a result of a downtime with the central switch in Nigeria. As a result, you may experience delays and failures when making transfers to Paystack Virtual Accounts, and also when making outward transfers from Paystack to other bank accounts. We are in communication with NIBSS and will share updates as soon as possible. We apologize for any inconvenience this might cause. May 20, 10:34:37 GMT+0 - Monitoring - Our processing partner has implemented a fix and we're monitoring the system. May 20, 11:50:03 GMT+0 - Resolved - This incident has been resolved.