Paysafe experienced a notice incident on August 21, 2026 affecting QR Payments, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Aug 21, 2026, 08:37 PM UTC
Please be advised that we have successfully rerouted the traffic to our alternate solution. Affected services are now fully operational. More updates to follow. MIM Paysafe Versión en Español Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa. Los servicios afectados ya están totalmente operativos. Seguimos informando. MIM Paysafe Ref ID:INC0318477
- resolved Aug 21, 2026, 09:10 PM UTC
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Versión en Español Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia. MIM Paysafe