Paysafe incident

Service Disruption - QR Code Provider

Notice Resolved View vendor source →
Started
Mar 03, 2026, 03:37 AM UTC
Resolved
Mar 03, 2026, 04:19 AM UTC
Duration
42m
Detected by Pingoru
Mar 03, 2026, 03:37 AM UTC

Affected components

Niubiz

Update timeline

  1. investigating Mar 03, 2026, 03:37 AM UTC

    Please be advised that our QR code partner is currently experiencing service degradation. We have successfully applied mitigation measures and rerouted the traffic to our alternate solution. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow. Reference ID:INC0298932

  2. monitoring Mar 03, 2026, 03:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 03, 2026, 03:41 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 03, 2026, 04:19 AM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0298932

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