Paysafe experienced a minor incident on March 26, 2026 affecting Merchant Payments, lasting 17h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 26, 2026, 02:39 PM UTC
Please be advised that due to a technical issue, some merchants may face a one business day delay on funding of some transactions processed on March 25th. The issue is being investigated with the highest priority. We apologize for the impact this has on your business. Thank you for your understanding. MIM Paysafe Reference ID: INC0301739
- monitoring Mar 26, 2026, 05:37 PM UTC
Please note a fix has been implemented and we are closely monitoring the results. As a result of the incident some merchants whose processing accounts are linked to GLOBAL PAYMENTS in Canada may face a one business day delay on funding of some transactions processed on March 25th We apologize for the impact this has on your business. Thank you for your understanding. MIM Paysafe Reference ID: INC0301739
- resolved Mar 27, 2026, 08:06 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. Affected transactions from March 25th have been successfully processed and no further funding delay is expected. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0301739