Paysafe experienced a minor incident on April 7, 2026 affecting GMoney, lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 07, 2026, 06:22 AM UTC
Our partner Gmoney is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0302973
- monitoring Apr 07, 2026, 06:44 AM UTC
Please be advised that our partner has successfully restored their services. All services have been confirmed to be fully operational. More updates to follow. MIM Paysafe Versión en Español Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. Seguimos informando. MIM Paysafe Reference ID: INC0302973
- resolved Apr 07, 2026, 07:54 AM UTC
Please be advised that our partner has successfully restored their services. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Versión en Español Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia. MIM Paysafe Reference ID: INC0302973