Paysafe experienced a minor incident on April 12, 2026 affecting Fiserv First Data, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 12, 2026, 05:38 AM UTC
Our provider FISERV has identified the root cause and is working on implementing a solution. MIM Paysafe Reference ID:INC0303522
- monitoring Apr 12, 2026, 05:47 AM UTC
Our provider Fiserv implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID:INC0303522
- monitoring Apr 12, 2026, 05:47 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 12, 2026, 05:53 AM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Fiserv was remediating the situation. MIM Paysafe Reference ID:INC0303522