Paysafe experienced a major incident on April 18, 2026 affecting Card payments API and Unity Payments API, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Card payments APIUnity Payments API
Update timeline
- investigating Apr 18, 2026, 08:22 AM UTC
We are investigating a potential issue with our Card & Unity Payments APIs processing services and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe
- monitoring Apr 18, 2026, 08:50 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 18, 2026, 09:04 AM UTC
This incident has been resolved. Reference ID: INC0304210