Paysafe experienced a minor incident on August 4, 2026 affecting Multibanco, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Multibanco
Update timeline
- investigating Aug 04, 2026, 12:56 PM UTC
Our partner Multibanco is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0316315
- resolved Aug 04, 2026, 01:17 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Multibanco was remediating the situation. MIM Paysafe Reference ID:INC0316315