Paysafe experienced a minor incident on April 27, 2026 affecting GMoney and Banco de Crédito del Perú (BCP) and 1 more component, lasting 3h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 27, 2026, 02:33 PM UTC
Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Versión en Español Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información. MIM Paysafe
- monitoring Apr 27, 2026, 02:33 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 27, 2026, 03:00 PM UTC
Please be advised that we have successfully rerouted the traffic to our alternate solution. Affected services are now fully operational. More updates to follow. MIM Paysafe Versión en Español Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa. Los servicios afectados ya están totalmente operativos. Seguimos informando. MIM Paysafe
- resolved Apr 27, 2026, 06:17 PM UTC
This incident has been resolved.