Paysafe experienced a minor incident on July 1, 2026 affecting Multibanco, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Multibanco
Update timeline
- investigating Jul 01, 2026, 02:53 PM UTC
Our partner Multibanco is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0312318
- monitoring Jul 01, 2026, 04:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 01, 2026, 04:56 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Multibanco was remediating the situation. MIM Paysafe Reference ID: INC0312318