Paysafe experienced a minor incident on June 16, 2026 affecting PIX and Bradesco, lasting 1d 21h. The incident has been resolved; the full update timeline is below.
Affected components
PIXBradesco
Update timeline
- investigating Jun 16, 2026, 05:01 PM UTC
Please be advised that we are investigating an issue with the PIX services, integrated via Bradesco bank for SafetyPay, Brazil market. We apologize for the impact this might have on your business. Further updates will follow. Reference ID: INC0310563
- identified Jun 17, 2026, 07:03 AM UTC
Our provider has identified the root cause and is working on implementing a solution. MIM Paysafe Reference ID:INC0310563
- monitoring Jun 17, 2026, 12:00 PM UTC
Our provider has implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID: INC0310563
- resolved Jun 18, 2026, 02:48 PM UTC
This incident has been resolved.