Paysafe incident

Service Disruption - Banco del Pichincha via SafetyPay

Critical Ongoing View vendor source →

Paysafe is currently experiencing a critical incident affecting Banco del Pichincha, which began 2h ago. The vendor's full update timeline is below.

Started
May 21, 2026, 08:23 AM UTC
Resolved
Ongoing
Duration
● 1h 39m
Detected by Pingoru
May 21, 2026, 08:23 AM UTC

Affected components

Banco del Pichincha

Update timeline

  1. investigating May 21, 2026, 08:23 AM UTC

    Our partner Banco del Pichincha is investigating a potential issue with their services. We apologize for the impact this might have on your business. SafetyPay services remain fully operational. Further updates will follow. MIM Paysafe Reference ID: INC0307751