Paysafe incident

Service Disruption - paysafecard payments via myPaysafe

Major Resolved View vendor source →

Paysafe experienced a major incident on May 12, 2026 affecting PSC Payment and PSC Payment myPaysafe, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 01:59 AM UTC
Resolved
May 12, 2026, 02:13 AM UTC
Duration
14m
Detected by Pingoru
May 12, 2026, 01:59 AM UTC

Affected components

PSC PaymentPSC Payment myPaysafe

Update timeline

  1. investigating May 12, 2026, 01:59 AM UTC

    We are investigating issues with our paysafecard payment via myPaysafe account API and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress. If you have any questions, please don't hesitate to contact us at [email protected] MIM Paysafe

  2. resolved May 12, 2026, 02:13 AM UTC

    This incident has been resolved.